Privacy Policy
Last updated: 30. Januar 2026 | Effective: 30. Januar 2026
1. Introduction
Welcome to Cross Media ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we handle your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Android applications ("Apps") available on the Google Play Store.
Our Apps are intended for users aged 16 and older. By using our Apps, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide when using our Apps, including:
- Account information (e.g., email address, username) if registration is required
- User-generated content you create within the App
- Communications when you contact us for support
- Feedback and survey responses
2.2 Automatically Collected Information
When you use our Apps, we may automatically collect:
- Device information (device type, operating system version, unique device identifiers)
- App usage data and analytics (features used, session duration, crash reports)
- IP address and general location data (country/region level only)
- Advertising identifiers (if applicable, with your consent)
2.3 Information from Third Parties
We may receive information about you from third-party services you connect to our Apps, such as social media platforms or authentication providers, only with your explicit consent.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our Apps
- To personalize your experience within the Apps
- To communicate with you about updates, support, and promotional materials (with your consent)
- To analyze usage patterns and optimize App performance
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
- To enforce our Terms of Service
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following cases:
4.1 Service Providers
We may share data with trusted third-party service providers who assist us in operating our Apps (e.g., analytics, cloud hosting, crash reporting). These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or if we believe:
- It is necessary to protect the rights, property, or safety of Cross Media, our users, or others
- It is necessary to detect, prevent, or address fraud or security issues
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.
Criteria for determining retention periods include:
- The duration of your use of our Apps
- Legal, regulatory, or contractual obligations
- The need to resolve disputes or enforce agreements
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
7.1 Access and Portability
You can request a copy of the personal data we hold about you in a structured, machine-readable format.
7.2 Correction
You can request correction of inaccurate or incomplete personal data.
7.3 Deletion
You can request deletion of your personal data, subject to certain legal exceptions. To delete your account and associated data, please contact us at the email address provided below.
7.4 Opt-Out
You can opt out of:
- Marketing communications by following the unsubscribe instructions
- Personalized advertising through your device settings
- Analytics collection through App settings (where available)
7.5 Withdraw Consent
Where we rely on your consent to process data, you can withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
8. Third-Party Services and Links
Our Apps may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Third-party services we may use include:
- Google Analytics for Firebase (analytics and crash reporting)
- Google AdMob (advertising, if applicable)
- Cloud service providers for data storage
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information, including standard contractual clauses approved by relevant authorities.
10. Children's Privacy
Our Apps are not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
For significant changes, we may also provide additional notice, such as an in-app notification or email (if you have provided your email address).
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Cross Media
Email: crossmediaug@gmail.com
We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
13. Compliance
This Privacy Policy is designed to comply with:
- Google Play Developer Program Policies
- Google Play User Data Policy
- General Data Protection Regulation (GDPR) for EU users
- California Consumer Privacy Act (CCPA) for California residents
- Other applicable privacy laws and regulations
© 2026 Cross Media. All rights reserved.